What Happens If My Prescription Changes Shortly After Getting New Glasses?
It's a common concern – you invest in new eyeglasses, excited to see clearly, only to wonder what happens if your vision shifts again soon after. It’s smart to ask this question before you purchase, and we want to be upfront about how things work, especially with our 3-for-1 offer. Here’s a detailed explanation of our policy, the timeframe for exchanges, and our commitment to your satisfaction.
Understanding Prescription Changes & Timeframes
First, let's talk about why prescriptions change. Vision isn’t static. Several factors can cause a shift, including normal age-related changes, developing eye conditions, fluctuations due to screen time or reading, and even temporary changes from things like illness or medication.
It's important to remember that Alberta regulations require a valid, current prescription for any lens order. As of 2026, you cannot legally obtain new prescription lenses without a current eye exam from a qualified optometrist. This is in place to ensure your vision is properly assessed and that you receive the correct correction.
Most prescriptions are considered stable for at least a year. However, significant changes can occur within that timeframe, particularly for children whose eyes are still developing, or individuals with certain medical conditions. If you experience noticeable vision changes – blurry vision that doesn’t improve with blinking, headaches, eye strain, or difficulty seeing at various distances – it's crucial to schedule another eye exam promptly.
Our 3-for-1 Exchange Policy for Changing Prescriptions
We understand that life happens, and sometimes prescriptions change unexpectedly. We designed our 3-for-1 offer with your long-term vision needs in mind, and that includes a reasonable exchange policy.
Here's how it works:- Timeframe: If your prescription changes within 90 days of your original 3-for-1 purchase date, we will gladly exchange the unfulfilled pairs of glasses in your order for new lenses made to your updated prescription.
- Pairs Available: This exchange applies only to the remaining pairs of glasses within your 3-for-1 order. If you’ve already redeemed all three pairs, this policy doesn’t apply.
- Lens Options: You can use the exchange to upgrade or downgrade your lens options (e.g., from single vision to bifocals, or vice versa), although any price difference will be your responsibility.
- Policy Compared to Others: Many optical retailers have shorter exchange periods. For example, some offer only a three-month window for full exchanges, while others only offer partial refunds or store credit. Our 90-day exchange allows you to utilize the full value of your 3-for-1 purchase with an updated prescription.
Beyond the Policy: Our Commitment to Your Satisfaction
We believe in providing more than just affordable eyewear. We’re committed to ensuring you’re completely satisfied with your vision correction.
- Quality First: Affordability doesn’t mean compromise. We source high-quality frames and lenses to ensure durability and clear vision.
- Professional Advice: Our team is dedicated to helping you choose the right frames and lens options for your lifestyle and vision needs. We are happy to explain your prescription and answer any questions you have.
- Individual Assessments: If you're unsure whether a prescription change warrants an exchange, we encourage you to discuss it with our team. We'll review your new prescription and help determine the best course of action.
We aim to build long-term relationships with our customers, and that means being fair, transparent, and responsive to your needs.
We hope this clarifies our policy and gives you peace of mind when choosing us for your eyewear needs. We’re confident you'll love the value and quality we offer.