Privacy Policy for Fantastic Glasses
Introduction
At Fantastic Glasses, we are committed to protecting your privacy and ensuring the security of the personal information you provide to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, make purchases, or interact with us, including through SMS/text messaging services. By using our website and services, you consent to the practices described in this policy.
Information We Collect
We may collect the following information:
- Personal Information: This includes your name, email address, phone number, billing and shipping address, and payment details when you make a purchase or sign up for our services.
- SMS Information: When you opt in to receive SMS/text messages, we collect your phone number and may collect your name to personalize communications.
- Usage Data: Information about how you interact with our website, such as your IP address, browser type, device information, and pages visited.
- Consent Records: We maintain records of your consent to receive SMS/text messages and other communications from us.
How We Use Your Information
We use your information for the following purposes:
- To process transactions and deliver products.
- To communicate with you, including responding to inquiries and providing customer support.
- To send promotional offers, updates, and other marketing messages via email or SMS (with your consent).
- To improve our website, products, and services based on your usage and feedback.
- To comply with legal obligations.
SMS/Text Messaging
If you opt in to receive SMS/text messages from Fantastic Glasses, you agree to the following terms:
- Purpose: We use SMS/text messages to send you promotions, offers, updates, and other relevant information about Fantastic Glasses.
- Opt-In: By providing your phone number and opting in, you agree to receive text messages from us.
- Opt-Out: You can opt out of receiving SMS/text messages at any time by replying “STOP” to any message or contacting us at 587-997-3937.
- No Third-Party Sharing: Your personal information, including your phone number, will not be shared with any third-party services, affiliates, or other external parties for marketing or any other purposes. We handle all communications in-house and do not use external providers to manage our SMS services.
Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties. We are fully committed to safeguarding your data and do not share it with any external services, providers, or affiliates, except as required by law.
Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
Your Choices
You have the following options regarding your information:
- Opt-Out of Emails: You can unsubscribe from our marketing emails by following the unsubscribe instructions in any email or by contacting us directly.
- Opt-Out of SMS: To stop receiving SMS messages, reply “STOP” to any message or contact us at 587-997-3937.
- Access and Update Information: You can contact us to request access to, update, or delete your personal information.
Data Security
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the Internet or electronic storage system is 100% secure.
Children’s Privacy
Our services, including SMS, are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Fantastic Glasses
Unit 401, 235 Milligan Dr
Okotoks, AB T1S 0B8
Phone: 587-997-3937
Email: [email protected]