Terms and Conditions
Welcome to Fantastic Glasses!
These terms and conditions outline the rules and regulations for the use of Fantastic Glasses’ services and website, located at https://fantasticglasses.ca.
By accessing our website or visiting our store, you accept these terms and conditions. If you do not agree with any of the terms outlined, please refrain from using our services.
Business Information
Fantastic Glasses is located at:
Unit 401, 235 Milligan Drive
Okotoks, Alberta, T1S 0B8
Use of Our Services
Fantastic Glasses provides a wide range of optical products and services, including eyewear, contact lenses, and eye testing. By utilizing our services, you agree to the following terms:
- Prescriptions (RX) for contact lenses or glasses are valid for one year.
- Customers purchasing contact lenses must provide a valid prescription not older than one year.
- Eye tests conducted by Fantastic Glasses’ Opticians meet Alberta standards for issuing valid prescriptions.
Free Adjustments and Warranty
- Lifetime Adjustments: Adjustments for eyewear purchased at Fantastic Glasses are free for life.
- Lens Coating Warranty: All lenses include a one-year warranty for coatings such as anti-reflective and scratch-resistant coatings.
Use of Contact Lenses
- Customers must follow all safety and usage guidelines provided by Fantastic Glasses’ Opticians to maintain optimal eye health.
- Fantastic Glasses is not liable for any misuse or failure to follow prescribed guidelines for contact lens use.
Cookies
We use cookies on our website to enhance your browsing experience. By using our website, you consent to our use of cookies in accordance with our Privacy Policy.
Intellectual Property
Unless otherwise stated, Fantastic Glasses owns the intellectual property rights for all materials on our website. Customers and users may access this material for personal use but are prohibited from:
- Republishing, selling, or sublicensing website content
- Copying, redistributing, or duplicating any materials without our written consent
Hyperlinking to Our Content
Certain organizations may link to our website without prior approval, including:
- Government agencies
- Search engines
- News organizations
Approved organizations may hyperlink to our home page as long as the link is not misleading or deceptive and aligns with our values.
Customer Comments and Feedback
Fantastic Glasses may allow customers to post comments or reviews. By submitting comments, you:
- Warrant that your feedback does not infringe on any intellectual property rights or contain offensive content
- Grant Fantastic Glasses the right to use, edit, and share your feedback in any format
SMS Communication
By providing your phone number, you consent to receive SMS communications from Fantastic Glasses, including appointment reminders, and updates.
- Opting Out: Customers can opt out of SMS communication at any time by replying “STOP” to the messages received or contacting us directly.
- Fantastic Glasses does not share customer phone numbers with third-party services or advertisers.
- Message and data rates may apply
- Our phone number for SMS is 587-997-3937
Liability Disclaimer
Fantastic Glasses is committed to maintaining accurate information on our website and in-store. However, we do not guarantee the completeness or reliability of information provided.
We are not liable for:
- Damages caused by improper use of eyewear or contact lenses
- Unavailable website features or interruptions
- Misuse of our products contrary to prescribed guidelines
Eye Testing
At Fantastic Glasses, we are proud to offer state-of-the-art eye testing services using the latest and most advanced equipment in the industry. Our cutting-edge technology ensures precise and reliable results, giving you the confidence that your eyeglasses or contact lens prescription is tailored perfectly to your vision needs.
Our highly trained team is dedicated to providing an exceptional experience, focusing on accuracy, efficiency, and comfort throughout the testing process. We aim to help you achieve optimal vision with minimal hassle, ensuring your satisfaction every step of the way.
As part of our commitment to your vision care, we offer eye tests for free with the purchase of eyeglasses—helping you access top-quality prescriptions at no additional cost.
While our eye testing service is designed to deliver outstanding prescription accuracy, it is not a full medical eye examination. Specifically:
- We do not perform eye pressure tests or screenings for glaucoma.
- We do not assess the internal health of your eyes.
To ensure complete eye health, we recommend that patients have the medical aspects of their eyes examined by a licensed healthcare provider approximately every two years. This complements the vision care we provide and supports your overall well-being.
At Fantastic Glasses, we are committed to providing an unparalleled level of care and service, helping you see your world clearly and comfortably. If you have any questions about our services, please don’t hesitate to reach out to us.
Reservation of Rights
Fantastic Glasses reserves the right to amend these terms and conditions at any time. By continuing to use our website or services, you agree to the updated terms.
Contact Information
For questions regarding these terms and conditions, please contact us at:
- Phone: 587-997-3937
- Email: [email protected]
- In-Store Address: Unit 401, 235 Milligan Drive, Okotoks, AB, T1S 0B8